We aim to process all orders as soon as possible and dispatch your order within 2-3 working days of purchase. Orders should be received within 4-8 working days however, we are unable to guarantee this. If you have not received your goods within 10 days of purchase please contact us and we can investigate further for you.
Once your order has been processed you will receive a dispatch email from us along with a tracking number which you can use to trace your order if needed.
Alternatively, you can log into your account at United Stitch and track your order there.
Taxes and duties are calculated according to your shipping destination if you are ordering outside the EU and US import duties/taxes and additional shipping cost can be charged.
For more information about charges, please contact your local authorities.
If you need to make any amendments, please contact customer services at firstname.lastname@example.org for assistance.
Standard Delivery 5-10 working days:
United States: FREE
Rest of the world: $50.00
If you are unhappy with your item(s) we are more than happy to offer you a refund providing that our returns policy is adhered to:
• Returned items must be unworn and returned in their original and unused condition.
• You must obtain proof of postage just in case your order is lost on its way back to United Stitch. Failure to do so may result in us not being able to process your return.
• Any returns received with courier/postal labels stuck directly on them will not be processed and will be returned to the sender.
• We reserve the right not to refund you if you return items to us outside the terms of our returns policy.
HOW TO RETURN AN ITEM?
Submit a return with our returns center. Please click link below.
Once your return is approved by the United Stitch team.
• American Express